Credit Insurance

Selling on credit is a strategic agreement for any business. However, selling on credit presumes a risk of non-payment that may impact your business, or even threaten of your business surviving.

For this reason COTUNACE puts at your disposal its 40 years and more of expertise and offers you a complete Credit Insurance solutions to protect you against possible non-payment as well on the domestic market as the Export and their irreversible consequences of your business.

Leader Credit Insurance Specialist in Tunisia, we are committed to build a strong partnership with our policyholders. We try to satisfy your needs and support the development of your activity:

Prevention and protection against unpaid bills
Recovery of your claims
indemnity for your unpaid bills

Prevention and protection against unpaid debts

Before investing in a new market, selling to a traditional buyer, or building a relationship with a new customer, you need to know the business environment and evaluate potential non-payment risks.

With more than 40 years of experience in credit insurance and customer risk management, we allow you to be preventive, and to have reliable development strategies for your business.

Our non-payment evaluation risk is based on analyzing the financial strength of your current or potential customer with a constant monitoring of their financial situations to help you make the right decisions at the right time: it is our credit insurer role as an advisor partner of your development and business success.

To achieve this, COTUNACE brings you its expertise in debt collection and business and financial information analysis enabling both an accurate identification of your customer and a real evaluation of his financial situation and his ability to pay.

Our guarantee is delivered to you within 3 days. The response time is generally less than 5 working days. But it may be more for buyers located in countries where trade information is difficult to access.

Better management of your customer outstanding

To know better your current and potential customers
Better define your credits to grant
Choose your terms of payment
Better defining payment periods

Debt Collection (International and Domestic)

COTUNACE is in charge of the debt collection of your unpaid bills in Tunisia and overseas according to your needs.

We provide you a team of experts specialized by country for the amicable or legal recovery of your unpaid bills.

If you are already COTUNACE policyholder, this debt collection service is included in your credit insurance contract. If not? You can benefit from our "Debt Collection Assistance" product.

An expertise for debt collection

Amicable debt collection while taking care to preserve your business relations with your customers.
Legal debt collection aims to take the worry out of collecting from expensive and intricate legal procedures.

Indemnity for your losses

If the debt collection does not succeed, COTUNACE pays you an indemnity to amortize the financial loss due to the claim and preserves your cash flow.

This indemnity is between 80% and 90% of the non-payment (depending on the nature of the guaranteed risk).

Our legal experts continue legal proceedings to maximize the chances to collect your outstanding debts as soon as possible. You are thus mitigated from a long, complex and often very expensive legal procedures.

Optimal indemnity for your outstanding payments

Indemnity up to 90% for your losses.
Protecting your profit margins and cash flow
Reassure your financial partners to obtain easier financing thanks to COTUNACE guarantee which allows you to transfer in this case the indemnity to your bank.

How does Credit Insurance work?

Selling on credit to your customers, increase the risk of non-payment, that.s why your account receivables must be protected. Our Trade Credit Insurance helps to protect you from losses that may be caused by the failure of a customer to pay an invoice?:

Underwriting COTUNACE Credit Insurance Policy
Risk assessment of your buyers
Monitoring your customers to prevent unpaid bills
Indemnity and recovery of unpaid bills

Underwriting COTUNACE credit insurance policy

When you extend trade credit to your customers, you may find yourself facing unpaid debts that are fragile and may in some cases threaten the survival of your business.

You can protect your business against this kind of risk by underwriting COTUNACE credit insurance policy, and if your customer becomes insolvent or failure to pay within your agreed terms and conditions, COTUNACE will indemnify you about 80 to 90% of the amount of the losses and you will be protected from any financial difficulties.

Credit limit

COTUNACE allocates each of your customers a grade that reflects the health of their activity and the way they conduct business including an analysis of their financial situation. So, we let you know our decision to grant or refuse the guarantee on those clients.

In case of decision to grant, COTUNACE issues you a guarantee on each buyer in which, it sets the amount of the credit limit granted on this customer and the conditions of its approval.

For this COTUNACE develops accurate, efficient and innovative decision support tools to detect, assess and monitor in real time the risk of unpaid bills that you may face.

Monitoring your customers to prevent claims

Prevention of the non-payment risks is made by COTUNACE upstream of your sale on credit, but also downstream.

Indeed, COTUNACE constantly monitors the financial situation of your granted customers in order to prevent any risk of failure relying on 40 years experience in assessing and monitoring the non-payment risks that you may face.

Thanks to continuous monitoring of your customers, COTUNACE allows you to concentrate on your business in complete peace of mind.

Indemnity and Debt Collection

When the payment deadlines are not respected by your client, you report the unpaid incident to COTUNACE, which takes all the amicable or legal steps necessary to recover unpaid invoices:

If your client pays, COTUNACE pays you the amount of collected debt
If not, you are indemnified by COTUNACE and our team of legal?
experts will continue legal debt collection.

COTUNACE Credit Insurance+

Tailored guarantee according to your needs
Better know your current and potential customers to prevent non-payment,
Protect your profit margins and cash flow,
Reassure your financial partners to access easily the financing needed for your development,
Amicable collection while ensuring that you maintain your business relationship with your customers,
Indemnity for your unpaid outstanding ,
You are discharged from the long and complex procedures of collecting your unpaid outstanding.